Recent recommendations regarding this business are as follows: "Never use", "Tell them to stick warranty up there rear", "Terminate Asurion services. You can manage the entire claims process online using our claims center. File a claim. The UPS Returns ® suite of services streamlines and simplifies your returns process and provides you with a cost-effective means to manage returns efficiently and satisfy your customers' need for fast and easy returns. And I had pretty good luck with them. Anyone is welcome to post here including former employees and customers. Let me explain how the scam works; 1) I purchase an iPhone 7 Plus in February for $800, and unknown at the time, a product with no effective warranty. Asurion Warranties protect against unexpected product failures and costly repairs or replacement and provide you with peace of mind. Google has many special features to help you find exactly what you're looking for. We're here to help. I was told by both Staples and Square Trade that wear from everyday use and even damage caused by animals was covered. The overall rating of the company is 1.3 and consumers are mostly dissatisfied.. After this point, you would have to contact the manufacturer and deal with their warranty process. Build the protection plan right for you and get 24/7 customer support! View all 40 Amazon promo codes, coupons & free shipping codes that for May 2021. It happens to the best of us, and usually when you least expect it. Inside Creative House / GettyImages. And don't forget hand sanitizer, as well. One laptop developed problems within six months of purchase. SHAWE Phone Holder. That be the prices and the quality of them. Anyone is welcome to post here ⦠View compensation packages broken down by base, stock, and bonus. Does anyone else find it funny that Asurion's Staples Claims department closes at 5:00pm EST? Anyone is welcome to post here ⦠I’ve returned to Staples a few times over the years, and I was here when we sold Asurion before, and it was hell. Led by Excellence . Small stuff like calculators unless they are the super high end 100 bucks ones. Search the world's information, including webpages, images, videos and more. Asurion Deploy OpEx is a trademark of Asurion © 2021. 164 reviews from Wayfair employees about working as a Customer Service Representative at Wayfair. I don't expect 24 hour service, but shouldn't they be open for the same hours as the stores? The Asurion wireless phone protection plan costs $7.15 per phone per month, and there is a cap of $1,500 per claim. /r/staples is a place for Staples employees to discuss everything to do with Staples, whether it be questions about operations, discussions about sales techniques, or even just venting about your managers or fellow employees. Well, while it's not a selling tactic, something you do need to make sure you're making acidly clear to them is where responsibility lies. The median total compensation for software engineers in Greater Boston Area is $162,000. Asurion was first mentioned on PissedConsumer on Feb 25, 2008 and since then this brand received 1743 reviews.. Asurion ranks 254 of 1104 in Insurance category. Find out compensation information, YoE by level, perks, culture, and more! It's similar in scope, but you may have to ship your phone into Asurion for repairs or get reimbursed for the job at a third-party local shop. Asurion “insurance” (wink wink) is nothing more than a marketing scam. *By clicking Instacart links, you will leave staples.com and enter the Instacart site, which they operate and control. I have to pick up each cold, moist pack (5-6). Bought a Lenovo laptop and Asurion 4-year plan for each twin granddaughter headed to college. It led our best salesman to net more 4 years and has gotten me more recently. Other times they'll say they don't need it, or that they think the product will last a lot longer then a few years. Anyone is welcome to post here ⦠Contact Asurion. /r/staples is a place for Staples employees to discuss everything to do with Staples, whether it be questions about operations, discussions about sales techniques, or even just venting about your managers or fellow employees. Do more with Staples Protection & Tech Help. Asurion was contacted, and sent packaging materials and a pre-paid shipper. And like someone else pointed out Asurion only allows 2 phones per year. Tried to charge me for sending in a broken phone. All other trademarks, service marks, and product brands that appear on this website are not owned by Asurion and are the property of their respective owners. Scanning the internet, I found a hard drive, Seagate Expansion 3TB External Hard Drive (item 921788, model STAY3000100), for $139.00. /r/staples is a place for Staples employees to discuss everything to do with Staples, whether it be questions about operations, discussions about sales techniques, or even just venting about your managers or fellow employees. NASHVILLE, Tenn., April 10, 2019 /PRNewswire/ -- Asurion, the global leader in helping people unlock the potential of technology, announced today that it's working with Staples to provide customers with quick and easy tech help on their personal, smart home and home office technology. Worked for only two days when returned. See how Amazon's engineering levels map against Microsoft's on Levels.fyi. | Operational Excellence Licensing Partner Lean Sigma CorporationLean Sigma Corporation I haven't been doing to well in selling them and half the time the customer will tell me no before I even get a few words out. Asurion plans deliver fast, convenient repairs, simple plan management, 24/7 support, and online claims filing. The plan states you can cancel and get a refund. Taken to a Lenovo service center. Set up your new product. Thankfully I havent had the chance to use them yet. Whether you're at home, school, or work, Staples has what you need to work well and stay protected. August 10, 2020. Depending on the pear of headphones I suggest the plans. Son-in-law tried again this week to get it fixed by Lenovo and got a complete runaround. staples protection plan. by Brian O'Connor, and Ana Staples. I’m sure they’re better now - that was a long time ago, but is there anyone else here who remembers, or who knows Asurion is good now? Learn about Wayfair culture, salaries, benefits, work-life balance, management, job security, and more. Our leaders come from different backgrounds, but share a common goalâhelping customers enhance their lives through technology. Also isn't it a staples e-gift card still and not money back? The Staplescan plans never had this, so I forgot about it, but OP, this is potentially huge.
Must take pic of phone front and back before shipping. If they are high end and pricey, I do. SquareTrade is a premier provider of device protection & warranty services for iPhones, Smartphones, TVs, Tablets, Laptops & Appliances. With UPS Returns, you, or your customer, can prepare returns. Filing a claim with Asurion online is quick and easy. Asurion Protection Plans (commonly referred to as extended warranties) protect your products when the unexpected occurs. Writing it out I can be a bit verbose, but the sentiment is correct. Protect your new Galaxy phone with Samsung Care+. For Asurion, the PIK option allows the issuer to pay interest by issuing additional debt as opposed to using cash if certain circumstances are met. This ranking might have something to do with substandard pay and benefits. My go to was generally something along the lines of: "I understand that you don't want the additional coverage. See Our Awards. Our passion is keeping customers connected & secure. If they are cheap, I dont. Questions answered 24/7. But square trade had a pretty decent deal. Tried to charge me for sending in a broken phone. 404 reviews for Asurion, 1.1 stars: 'Sent my phone back using their non padded envelope supplied for that purpose. If you want a cell phone stand that offers extreme flexibility, SHAWE’s Gooseneck Mount will suit your needs. Enjoy coverage for hardware repairs, battery replacement, screen damage and more, for up to two years. Must take pic of phone front and back before shipping. Try Prime Discounted Monthly Offering START 30-DAY FREE TRIAL ASURION 3 Year Kitchen Protection Plan $20-29.99 ASURION 3 Year Kitchen Protection Plan $20-29.99 asurion protection plan - asurion protection plan review. All Rights Reserved. Available now, Staples customers who purchase a new tech device and a Staples Protection & Tech Help Plan will receive Asurionâs award-winning product protection and expert tech help, including personal setup assistance, troubleshooting any issues with your device, and repair or replacement â no matter the brand or platform. Monday - Friday 8AM - 5PM Central www.asurion.com Le asistimos en Español. We got you covered. Asurion has announced that itâs working with Staples to provide customers with quick and easy tech help on their personal, smart home and home office technology. So i went with them on my S4. 27,605 reviews from Best Buy employees about Best Buy culture, salaries, benefits, work-life balance, management, job security, and more. I have to sanitize later, but wash and change my house dress immediately. They make a lot of money on this scam. With our great selection of face masks and respirators you are sure to find what you need -- including kids face masks, n95 face masks, face shields and disposable masks. âThe flexibility at Asurion is one of my favorite things about working here. Use this $20 off Amazon promo code on your Prime order. although ı have a protection plan through toys r us & Get the Asurion app. Advertiser Disclosure Filed Under: Account management; Summary. It … I had to be very assertive and only succeeded because t mobil packed my phone. Press question mark to learn the rest of the keyboard shortcuts. Message. You make a recommendation to the customer " I would recommend a staples protection on this item for only $$, it protects the item and when it fails you get your item replaced for free, dont make it sound like a script... you can make or break a sale based in the tone of your voice and body language, keep the tone upbeat and body language open, offer both the 2 and 3 year or 2 and 4 year depending on the item and use a multiple choice close "did you want me to add the 2 year or the 3 year" objections to the customers other items lasting so long is as simple as "they dont make them as well as they used to" or "I understand but these items do fail, it's best to not take that chance". In addition to unlimited expert tech help at the touch of a button, Staples Protection & Tech Help Plan provides protection from mechanical and electrical failures; and failures due to drops, spills and cracked screens for portable electronics. One laptop developed problems within six months of purchase. Select your carrier and get answers for our most common questions. Read honest and unbiased product reviews from our users. Called Asurion. This warranty was advertised on the brochure I have to be fully backed by Staples, and the support line stated it was a staples product. Whether it was lost, stolen or damaged, youâre now in need of a new phone fast. Need to file a claim? Asurion Awards Recognition. asurıon 3 year electronics protection plan with tech support $50-59. I'm curious to hear how other employees pitch the protection plan, particularly on the smaller items like headphones and keyboards. If we can't fix it, we will send you a reimbursement for your product purchase price. Particularly with the oldies or people buying gifts for them. Fully transferable. /r/staples is a place for Staples employees to discuss everything to do with Staples, whether it be questions about operations, discussions about sales techniques, or even just venting about your managers or fellow employees. asurıon 3 year electronics protection plan with tech support $50-59. Phone supposedly cracked in shipping. Asurion plans deliver fast, convenient repairs, simple plan management, 24/7 support, and online claims filing. I had to be very assertive and only succeeded because t mobil packed my phone. Cookies help us deliver our Services. They make a lot of money on this scam. I always offer the plans on printers, laptops, tablets, and anything else I can. At least with SquareTrade, they had reasonable hours and we could get a claim processed before the end of our business day. Office Depot was ranked worst retail company to work for on Ranker. If you get the extended protection, you can skip out dealing with the manufacturer (fact check this - it was the case for us) and accidental damage will be covered. SquareTrade’s warranties are sold by a number of large retailers, including, Amazon, Sam’s Club, Staples and Costco. Staples will not put packs of Toilet and Paper Towels in a box for delivery, sanitation. Try Prime Discounted Monthly Offering START 30-DAY FREE TRIAL ASURION 3 Year Kitchen Protection Plan $20-29.99 ASURION 3 Year Kitchen Protection Plan $20-29.99 asurion protection plan - asurion protection plan review. If it's tech related, stress the free tech support. 516 talking about this. /r/staples is a place for Staples employees to discuss everything to do with Staples, whether it be questions about operations, discussions about sales techniques, or even just venting about your managers or fellow employees. The purchase price was refunded via Amazon e-card, less taxes, shipping and the balance of the policy. Asurion Warranties protect against unexpected product failures and costly repairs or replacement and provide you with peace of mind. Called Asurion. If its a $40+ pear then, Ill offer it. Protect your device. Available now, Staples customers who purchase a new tech device and a Staples Protection & Tech ⦠Buy: UGREEN Cell Phone Stand at $7.99 3. AT&T Mobile Insurance, and the insurance component of AT&T Protect Advantage for 1, AT&T Protect Advantage for Business for 1, AT&T Protect Advantage for 4, and AT&T Protect Advantage for Business for 4 is underwritten by Continental Casualty Company, a CNA company (CNA), and administered by Asurion Protection Services, LLC (in Iowa, Lic. Available in select zip codes or location. I’m not comfortable offering products I can’t support. We sent the laptop in and it was there a few weeks, then deemed unrepairable. An industry leader in mobile insurance, technology and support, we are proud to be continually recognized as thought leaders in our community. The Asurion wireless phone protection plan costs $7.15 per phone per month, and there is a cap of $1,500 per claim. Asurion is not affiliated with, sponsored by, or endorsed by Apple or any of the respective owners of the other trademarks, service marks and/or product brands cited herein. Available now, Staples customers who purchase a new tech device and a Staples Protection & Tech Help Plan will receive Asurionâs product protection and expert tech help, including personal setup assistance, [â¦] Worked for only two days when returned. Please be aware that Staples only deals with returns and dead products within a x day period from purchase, and does not cover accidental damage in any way. Email. My job involves working around water. In fact if they bring it back after the 14(30 for Canada I think) days it's not something that goes in our stock and we would just be recycling it if it's electronics or throwing it out if it's not. Naturally though, you will always get someone who says no. Maybe simplify it a bit. Submit. Asurion.com DA: 15 PA: 50 MOZ Rank: 68. Which for most isnt a huge deal. With our great selection of face masks and respirators you are sure to find what you need -- including kids face masks, n95 face masks, face shields and disposable masks. Emphasize our hourly rates or whatever otherwise - always make sure they know we don't do this shit free as it seems to be a major presumption that undermines this. 2,985 reviews from Asurion employees about Asurion culture, salaries, benefits, work-life balance, management, job security, and more. It’s the first service contract Costco has ever offered. And don't forget hand sanitizer, as well. Asurion Teams Up with Staples to Help Customers Get More . I order the chair and the warranty. Just choose your carrier and phone model and get your phone replaced or repaired as soon as next day. All said and done, many products die from accidents, not wearing down, so I would strongly recommend this, as the manufacturer will not cover this kind of damage either.". I bought a chair from Staples and purchased the Square Trade protection. I used Asurion for quite a few years. I feel like I have a better work/life balance, and the option to work from home makes the trust within our team stronger â we know we're going to get our work done no matter where we are and that we can rely on each other even more.â Basically, make sure as your final offer that they are acidly clear about where responsibilities lie. Easily save your receipt, file or track a claim on your protected products. Phone supposedly cracked in shipping. Service fees may apply. New comments cannot be posted and votes cannot be cast. Browse Asurion Protection Plans at Staples and shop by desired features or customer ratings. Easy claims process. however, I thought about it after reading many comments on reddit about Asurion and was able to cancel the warranty.. Hey everyone, I was looking at purchasing a $200 chair and saw there was a 3 year warranty that you can get through Asurion. I know it’s my job and I need to do it, but I just can’t sell something I can’t get behind. From repairs to preventative maintenance, you can find the technological services to keep your PC, laptop or mobile device in top shape when you need it most. Asurion, the global leader in helping people unlock the potential of technology, announced today that itâs working with Staples to provide customers with quick and easy tech help on their personal, smart home and home office technology. Press J to jump to the feed. As far as I'm aware it still has to go through Asurion not Staples so they arn't bringing it back to you. I have a customer I am trying to escalate a claim for, and because of their ridiculous hours, the process has been spread over 3 days. I’ve been really reluctant to sell it because it remember how terrible they were. We get that life is ⦠/r/staples is a place for Staples employees to discuss everything to do with Staples, whether it be questions about operations, discussions about sales techniques, or even just venting about your managers or fellow employees. “The flexibility at Asurion is one of my favorite things about working here. Scanning the internet, I found a hard drive, Seagate Expansion 3TB External Hard Drive (item 921788, model STAY3000100), for $139.00. STAPLES IS ENGAGING IN "AGEISM BIAS" in… STAPLES IS ENGAGING IN "AGEISM BIAS" in both CustomerService and Delivery Service. Protect your connected device purchase with an Asurion protection plan available from Staples. I submitted a claim because the seat is tearing and uncomfortable to sit on and my claim was immediately denied with no explanation and no consideration. It beat out Staples for a spot on this list, but might not want to brag about it. Many saying save your money and save the hassle. Anyone is welcome to post here ⦠Item prices may vary from in-store prices. It offers Protection Plus extended warranties through Asurion that don't cover "burned-in phosphor in cathode ray tubes or any other type of display." Shipping included on all repairs. Carrier. Register your plan. Bought a Lenovo laptop and Asurion 4-year plan for each twin granddaughter headed to college. I feel like I have a better work/life balance, and the option to work from home makes the trust within our team stronger — we know we're going to get our work done no matter where we are and that we can rely on each other even more.” I think I remember a manager cashing out a gift card so I guess it's not impossible but still that pitch sounds like they have 4 years and if they have any issues we would treat it like a normal return >.>. Son-in-law tried again this week to get it fixed by Lenovo and got a complete runaround. We only use essential cookies.Learn More. In the midst of your crazy hectic schedule, life throws a curveball, and suddenly you find yourself phoneless. Reddit. Samsung Galaxy S20 FE 5G Smartphone $ 549.00 Anyone is welcome to ⦠although ı have a protection plan through toys r us & 404 reviews for Asurion, 1.1 stars: 'Sent my phone back using their non padded envelope supplied for that purpose. No deductibles or hidden fees. especially if they are wireless and sometimes the batteries dont hold a good charge after a while or if they are earbuds the cables wear out. Taken to a Lenovo service center. There are thousands of options if you are looking for an office chair. Staples is your source for tech services, which are critical in todayâs digital environment. Claims question? from Asurion Consumer Solutions of Canada Corp (27) Covers failures due to power surge and other mechanical and electrical breakdowns. Disclaimer. Find helpful customer reviews and review ratings for ASURION 4 Year Office Products Protection Plan ($50 - $74.99) at Amazon.com. I never want a customer to feel ripped off or like Im trying to rip them off by selling them the plans on a $5 pear of headphones because if they break, he can come buy another set. The brochure states you can get a full refund, but the help line stated there is a … staples protection plan. Finding one that is affordable and still quality can be extremely difficult. Office Depot is among the bottom 45% of companies on Comparably when it comes to employee compensation. Staples does nothing further after x days. Whether you're at home, school, or work, Staples has what you need to work well and stay protected.